Contact

Writing is the fastest way to reach us, and you get the answer in black and white.

The answer may already be here

First-year costs, devices, internet outage, Kassennachschau (cash register inspection), switching
Prices, Abo and cancellation
Several Kassen, Paketwechsel (changing your Paket), languages, Steuerberater

In the Kassa, every page has its own guide with pictures, under Help.

Already using casse?

Then it is best to write directly in the Kassa under Help → Support: your request gets a number, our reply comes to the same place, and the whole history stays together. Errors in casse and questions about your Abo are always free; what personal help costs otherwise is on the prices page.

Write to us

By email

General matters, contract, Rechnung, data protection: office@casse.at
Help with the Kassa: support@casse.at

Is casse not running right now? You can see the current status and the emergency route at casse.at/status.